3.0 Menu of Operations Objectives (Part 1)

• Reduce the percentage of facility miles (highway, arterial, rail, etc.) experiencing recurring congestion during the peak period by X percent by year Y.
• Maintain the rate of growth in facility miles experiencing recurring congestion as less than the population growth rate (or employment growth rate).
• Reduce the share of major intersections operating at LOS Z by X percent by year Y.

• Reduce the daily hours of recurring congestion on major freeways from X to Y by year Z.
• Reduce the number of hours per day that the top 20 most congested roadways experience recurring congestion by X percent by year Y.

• Reduce the regional average travel time index by X percent per year.

• Annual rate of change in regional average commute travel time will not exceed regional rate of population growth through year Y.
• Improve average travel time during peak periods by X percent by year Y.

• Reduce hours of delay per capita by X percent by year Y.
• Reduce hours of delay per driver by X percent by year Y.

• Reduce total energy consumption per capita for transportation by X percent by year Y.
• Reduce total fuel consumption per capita for transportation by X percent by year Y.
• Reduce excess fuel consumed due to congestion by X percent by 2020.

• Reduce the annual monetary cost of congestion per capita for the next Y
  years by X percentage each year

• Reduce vehicle miles traveled per capita by X percent by year Y.

• Reduce door-to-door trip time by X percent by year Y.
• Reduce cost of transfer fees paid by X percent by year Y.

• Reduce total person hours of delay (or travel-time delay per capita) by time period (peak, off-peak) caused by:
  
  • (Option 1) scheduled events, work zones, or system maintenance by X hours in Y years.
  • (Option 2) unscheduled disruptions to travel by X hours in Y years.
  • (Option 3) all transient events such as traffic incidents, special events, and work zones by X hours in Y years.

• Decrease the buffer index for (specific travel routes) by X percent over the next Y years.
• Decrease the average buffer index for (multiple routes or trips) by X percent over Y years.
• Reduce the average buffer time needed to arrive on-time for 95 percent of trips on (specified routes) by X minutes over Y years.

• Reduce the average planning time index for (specific routes in region) by X (no units) over the next Y years.
• Reduce the average planning time for (specific routes in region) by X minutes over the next Y years.

• Reduce the average of the 90th (or 95th) percentile travel times for (a group of specific travel routes or trips in the region) by X minutes in Y years.
• Reduce the 90th (or 95th) percentile travel time for each route selected by X percent over Y years.

• Reduce the variability of travel time on specified routes by X percent during peak and off-peak periods by year Y.

• Improve average on-time performance for specified transit routes/facilities by X percent within Y years.

• Reduce per capita single occupancy vehicle commute trip rate by X
  percent in Y years.
• Increase alternative (non-SOV) mode share for all trips by X percent
  within the next Y years.
• Increase active (bicycle/pedestrian) mode share by X percent by year Y.
• Reduce SOV vehicle trips by X percent through travel demand
  management strategies (e.g., employer or residential rideshare) by year Y.
• Achieve X percent alternative (non-SOV) mode share in transit station communities (or other areas) by year Y.

• Increase transit mode share by X percent by year Y.
• Increase transit mode share by X percent by year Y during peak periods.
• Increase average transit load factor by X percent by year Y.
• Increase passenger miles traveled per capita on transit by X percent by year Y.

• Decrease average delay for pedestrians and bicyclists on primary ped/bike routes by X percent in Y years.
• Increase the share of roadways with bicycle lanes to X by year Y.
• Increase system completeness for bicyclists and pedestrians by X percent within Y years.
• Increase the number of intersections with pedestrian features (countdown pedestrian signal heads, painted crosswalks, etc.) to X percent by year Y.
• Increase average pedestrian (or bicyclist) comfort level by X points in Y years.

• Increase the percent of intersections with ADA (Americans with Disabilities Act) provisions to X percent by year Y.
• Increase the availability of transit to individuals with disabilities by X percent by year Y.
• Increase the percent of transit stops with ADA (Americans with Disabilities Act) provisions to X percent by year Y.

• Decrease the seconds of control delay per vehicle on arterial roads by X percent in Y years. (Control delay is defined as the portion of the total
  delay attributed to traffic signal operation for signalized intersections.)
• Increase the miles of arterials in the region operating at level of service (LOS) Z by X percent in Y years.

• Maintain a distance of X feet between intersections on major arterials in the region for the next Y years.
• Reduce driveway access by X percent on major arterials for all new
  developments for the next Y years.

• Reduce buffer index on arterials during peak and off-peak periods by X percent in Y years.
• Reduce delay associated with incidents on arterials by X percent by year Y.
• [See section on System Reliability for additional information on Buffer Index, planning index, and other measures]

• Number of field data collection studies performed every Y and X years on major and minor signalized arterials, respectively.
• X percent of intersections in the region are equipped and operating with traffic signals that enable real-time monitoring and management of traffic flows by year Y.
• X percent of major and minor arterials are equipped with and operating with arterial link traffic data detection stations (or appropriate technology) per Z distance by year Y.
• X percent of major and minor arterials are equipped with and operating with closed circuit television (CCTV) cameras per Z distance by year Y.

• Maintain a program of evaluating X percent of signals for retiming every Y years.
• Increase the number of intersections running in a coordinated, closed loop, or adaptive system by X percent in Y years.
• Special timing plans are available for use during freeway incidents, roadway construction activities, or other special events for X miles of arterials in the region by year Y.
• Crash data for all arterials in the region is reviewed every X years to determine if signal adjustments can be made to address a safety issue.

Discovery and Verification Time

• Reduce mean incident notification time (defined as the time between the first agency’s awareness of an incident and the time to notify needed response agencies) by X percent over Y years (i.e., through "Motorist Assist" roving patrol programs, reduction of inaccurate verifications, etc.).

Notification and Response Time

• Reduce mean time for needed responders to arrive on-scene after notification by X percent over Y years.

Time to Clear Incident and Resume Traffic Flow

• Reduce mean incident clearance time per incident by X percent over Y years. (Defined as the time between awareness of an incident and the time the last responder has left the scene.)
• Reduce mean roadway clearance time per incident by X percent over Y years. (Defined as the time between awareness of an incident and restoration of lanes to full operational status.)
• Reduce mean time of incident duration (from awareness of incident to resumed traffic flow) on transit services and arterial and expressway facilities by X percent in Y years.

• Reduce the person hours (or vehicle hours) of total delay associated with
  traffic incidents by X percent over Y years.

• Reduce the per capita time to evacuate Z persons in the region by X
  percent over Y years.

• Increase customer satisfaction with the region’s incident management
  by X percent over Y years.

• Reduce time between incident/emergency verification and posting a traveler alert to traveler information outlets (e.g., variable message signs, agency website, 511 system) by X minutes in Y years.
• Increase number of repeat visitors to traveler information website (or 511 system) by X percent in Y years.
• Reduce the time between recovery from incident and removal of traveler alerts for that incident.

• Increase percentage of incident management agencies in the region that (participate in a multi-modal information exchange network, use interoperable voice communications, participate in a regional coordinated incident response team, etc.) by X percent in Y years.
• Increase the number of corridors in the region covered by regional coordinated incident response teams by X percent in Y years.
• Hold at least X multi-agency after-action review meetings each year with attendance from at least Y percent of the agencies involved in the response to an incident.
• At least X percent of transportation operating agencies have a plan in place for a representative to be at the local or State Emergency Operations Center (EOC) to coordinate strategic activities and response planning for transportation during emergencies by year Y.

• Conduct X joint training exercises among operators and emergency responders in the region by year Y.
• By Y (year), X percent of staff in region with incident management responsibilities will have completed the National Incident Management System (NIMS) Training and at least X percent of transportation responders in the region are familiar with the incident command structure (ICS).

• Increase number of ITS-related assets (e.g., roadside cameras, dynamic message signs, vehicle speed detectors) in use for incident and emergency detection/response by X in Y years.
• Increase number of regional road miles covered by ITS-related assets
  (e.g., roadside cameras, dynamic message signs, vehicle speed detectors) in use for incident detection/response by X percent in Y years.
• Increase number of traffic signals equipped with emergency vehicle preemption by X percent in Y years.

• Reduce the number of person hours (or vehicle hours) of delay experienced by travelers on the freeway system.
• Reduce the share of freeway miles at level of service (LOS) X by Y by year
  Z.

[See section on efficiency-related objectives for others that apply to freeways]

• Reduce buffer index on the freeway system during peak and off-peak periods by X percent in Y years.
• Reduce delay associated with incidents on the freeway system by X percent by year Y.

[See section on system reliability for additional information on buffer index,
planning index, and other measures]

• Increase the miles of managed lanes in the region from X to Y by year Z.
• Provide options for reliable travel times for certain types of travel (e.g., transit, carpool, truck, etc.) on at least X percent of the freeway network by year Y.
• Ensure that all managed lanes (e.g., HOV lanes, HOT lanes) operate at no less than X mph during their hours of operation.
• Ensure that all managed lanes (e.g., HOV lanes, HOT lanes) operate with a volume of at least X vehicles per hour.
• Ensure that all managed lanes (e.g., HOV lanes, HOT lanes) carry a throughput of at least Y persons per hour.

• Increase the number of HOV lane miles from X to Y by year Z.
• Provide options for reliable travel times for carpools and transit on at least X percent of the freeway network by year Y.
• Ensure that all HOV lanes operate at no less than X mph during their hours of operation.
• Ensure that all HOV lanes operate with a volume of at least X vehicles per hour.
• Ensure that all HOV lanes carry a throughput of at least Y persons per hour.
• Increase the average vehicle occupancy rate in HOV lanes to X by year Y.
• Increase the compliance rate for HOV lanes to X percent by year Y.

• Increase the percentage of users carrying electronic toll collection (ETC)
  transponders by X percent by year Y.
• Increase the share of toll roadways and bridges that are using variable pricing (e.g., congestion pricing) to X percent by year Y.
• Increase the share of freeways that are priced to X percent by year Y.

• Increase the percent of freeway interchanges operating at LOS Z or higher during peak periods by X percent by year Y.
• Reduce the number of congestion-inducing incidents occurring at freeway ramps by X percent by year Y.
• Increase the number freeway ramps currently metered by X percent by year Y.

• Increase the level of transportation management center (TMC) field hardware (cameras, variable message signs, electronic toll tag readers, ITS applications, etc.) by X percent by year Y.
• Increase the hours of TMC operation and level of staffing done by X percent by year Y.
• Increase the percent of regional transportation system monitored by the TMC for real-time performance by X percentage points.

• Increase ratings for customer satisfaction with freight mobility in the region among shippers, receivers, and carriers by X percent in Y years.

• Increase the mobility index (defined below) by X percent in Y years.
• Decrease the annual average travel time index for freight by X points in Y years.
• Decrease point-to-point travel times on selected freight-significant highways by Y minutes within Y years.
• Decrease hours of delay per 1,000 vehicle miles traveled on selected freight-significant highways by X percent in Y years.

• Reduce buffer index on regional freight routes during peak and off-peak periods by X percent in Y years. (See System Reliability for additional information on buffer index.)

• Decrease average crossing times at international borders by X minutes for each border in the region over Y years.
• Increase the use of electronic credentialing to X percent of weigh stations and border crossings by year Y.

• Reduce the frequency of delays per month at intermodal facilities by X percent in Y years.
• Reduce the average duration of delays per month at intermodal facilities by X percent in Y years.

• X percent of freeway and major arterial detours can accommodate commercial vehicles by year Y.
• Provide freight operators with traveler alerts and alternate routes in the case of incidents, special events, weather, construction, and severe congestion at choke points on X percent of freight-significant routes by year Y.

• Reduce average travel time into and out of the event by X percent in Y years.
• Reduce average time to clear event's exiting queue by X percent in Y years.
• Reduce non-special event VMT in the event area during events by X percent in Y years.
• Reduce buffer time index for travelers to multiple similar special events by X percent in Y years.

• Decrease the percent of special event attendees traveling to the event in single-occupancy vehicles by X percent in Y years.
• Increase the percent of special event attendees using park & ride lots by X percent in Y years.
• Increase the percent of special events with dedicated shuttle service by X percent in Y years.

• Increase the methods of effectively disseminating special event information to travelers by X percent in Y years (e.g., media releases, highway advisory radio, dynamic message signs, commercial AM and FM radio).
• Increase the percentage of planned special events (with attendance above Z) with information on anticipated and actual travel conditions being disseminated to the traveling public at least X hours prior to the event.

• Increase the number of special events that use shared parking facilities (e.g., parking lots of nearby businesses or organizations) by X percent in Y years.
• Increase the use of flexible pricing mechanisms near special event locations on X percent of parking spaces in Y years.
• Increase on-street parking restrictions on X percent of widely used routes during special events in Y years.
• Decrease the time spent clearing special event venue parking lots of vehicles by X percent in Y years following each event.

• Increase the percentage of special event stakeholder agencies participating in a regional event management team to X percent by year Y.
• Increase the number of agencies with special event management responsibilities that use interoperable communications by X percent in Y years.
• Increase the percentage of special events that include a pre-event and post-event briefing by X percent in Y years.
• Increase the number of special event-related exercises performed among stakeholders by X percent in Y years.

• Increase the percent of major special events using ITS-related assets (e.g., roadside cameras, dynamic message signs, vehicle speed detectors) to detect and manage special event entry/exit bottlenecks and incidents by X percent in Y years.
• Implement special event traffic signal timing plans at X percent of major
  special events each year beginning in year Y.

• At least X percent of trips can be made with no more than Y transfers.
• Scheduled transfer times between routes should be no longer than X
  minutes.

• Load factors for (route type) routes at each route's busiest point should not exceed X on any vehicle (or on the average vehicle) during peak/ off-peak periods.
• Passenger loads on (route type) routes at each route's busiest point should not exceed X passengers on any vehicle (or on average) during the hour during peak/off-peak periods
• No more than X standees should be present at each route's busiest point on any vehicle (or on the average vehicle) during peak/off-peak periods.
• No passenger will have to stand for more than X minutes during their journey.

• Equip X shelters/platforms with real-time arrival displays annually.
• Increase the number of web-based trip planner requests each year by X percent.
• All stops have up-to-date schedule information available within X days of schedule changes.
• Transit traveler information is available in the region via 511 web and phone service by year Y.
• Install Wi-Fi service on X number of routes annually.

• Decrease by X percent on an annual basis the number of complaints per 1,000 boarding passengers.
• Increase the number of closed circuit television (CCTV) cameras installed by X percent in Y years on platforms, park-n-ride lots, vehicles, and other transit facilities.
• Increase customer service and personal safety ratings by X percent within Y years.
• Decrease the number of reported personal safety incidents by X percent
  within Y years.

• Improve average travel speeds by X percent for specified rapid transit routes every Y years.
• Improve average on-time performance for specified rapid transit routes by X percent annually.
• Provide rapid transit travel times equal to or less than average auto travel times on same corridors/parallel corridors for X number of routes over Y years.

• Increase implementation of transit signal priority strategies on X number of routes (or X number of intersections) over the next Y years.
• Decrease system-wide signal delay on transit routes by X percent per year.
• Decrease delay by X percent per year by increasing the use of queue jumping and automated vehicle location.

• Implement an automated fare collection system in Y years for X percent of transit providers in the region.
• Integrate X additional modes/services into an automated fare collection system by Y years.
• Increase use of system by X percent per year.
• Increase by X percentage points, every Y years, the percent of transfers performed with automated fare cards.

• Increase traveler awareness of park-and-ride lots by X percent within Y years.
• Increase pedestrian and bicycle access to park-and-ride lots by X percent within Y years.
• Increase the number of automobile and bicycle spaces by X percent
  within Y years for lots currently experiencing X percent utilization.

• Increase the percent of major employers (employers with a number of
  employees greater than Z at least Z employees) actively participating in
  transportation demand management programs by X percent within Y
  years.
• Reduce commuter vehicle miles traveled (VMT) per regional job by X
  percent in Y years.

• Annually promote shuttle service between X major activity centers and
  major destinations that are not already accommodated within 1/4 mile
  by other transit services.

• Increase the number of carpools by X percent over the next Y years.
• Increase use of vanpools by X percent over the next Y years.
• Provide carpool/vanpool matching and ridesharing information resources and services by year Y.
• Reduce trips per year in region by X percent through carpools/vanpools.
• Create and share regional carpool/vanpool database with Z number of employers per year.

• Increase the number of travelers commuting via walking and/or bicycling by X percent over Y years.
• Annually update bicycle/pedestrian map for accuracy.
• Increase the number of available tools for travelers that incorporate a bicycle/pedestrian component by X percent by year Y.

• Implement shared parking for X communities every Y years.
• Implement parking pricing for X communities every Y years.
• Install parking meters along X corridors by year Y in the urban core/ transit supportive areas.
• Increase the number of residents/commuters receiving information on parking pricing and availability within Y years.
• Increase park-and-ride lot capacity by X percent over Y years.
• Biannually increase preferred parking spaces for carpool/vanpool participants within downtown, at special events, and among major employers by X percent within Y years.

• Develop and provide travel option services to X identified communities
  and audiences within Y years.
• Construct visitor information centers in X communities by year Y.
• Create a transportation access guide, which provides concise directions to reach destinations by alternative modes (transit, walking, bike, etc.) by year Y.
• Develop and enhance (e.g., through ease of navigation techniques) X number of web-based traveler information tools.

• Reduce average time to complete clearing (choose mode, hierarchy of facilities, or subarea of region) of weather-related debris on (interstates, freeways, expressways, all roads, main tracks, and main sidewalks, etc.) after weather impact by X percent in Y years.
• Reduce average time to complete clearing (interstates, freeways, expressways, all roads, main tracks, and main sidewalks) of weather-related debris after weather impact by X percent in Y years.

• Increase by X percent of significant travel routes covered by weather-related diversion plans by year Y.
• Increase the percent of agencies that have adopted multi-agency weather-related transportation operations plans and that are involved in transportation operations during weather events to X percent by year Y.

• Reduce time to alert travelers of travel weather impacts (using variable message signs, 511, road weather information systems, public information broadcasts, the agency’s website, Web 2.0 technologies, etc.) by X (time period or percent) in Y years.

• Increase the percent of major road network (or transit network or regional bicycle network) covered by weather sensors or a road weather information system (RWIS) by X percent in Y years as defined by an RWIS station within Z miles.

• Special timing plans are available for use during inclement weather conditions for X miles of arterials in the region by year Y.

• Increase number of 511 calls per year by X percent in Y years.
• Increase number of visitors to traveler information website per year by X percent in Y years.
• Increase number of users of notifications for traveler information (e.g., e-mail, text message) by X percent in Y years.
• Increase number of Web 2.0 (e.g., Twitter, Facebook) followers by X percent in Y months.
• Increase the accuracy and completeness of traveler information posted (on variable message signs, websites, and/or web 2.0 technologies) by reducing the number of incomplete and inaccurate reports by X percent in Y years.

• Enhance regional multimodal trip planning tools to X data sources by year Y.
• Increase the ease of use of trip planning tools by X percent by year Y.
• Increase the number of uses of multimodal trip planning tools by X percent by year Y.

• Increase the percent of the transportation system in which travel conditions can be detected remotely via CCTV, speed detectors, etc. to X percent by Y year.
• Increase the percent of transportation facilities whose owners share their traveler information with other agencies in the region to X percent by Y year.
• Increase the percent of modes in the region that share their traveler information with other modes in the region to 100 percent by Y year.

• Increase customer satisfaction ratings for the timeliness, accuracy, and usefulness of traveler information in the region by W, X, and Z percent, respectively, over Y years.

• Reduce the person hours (or vehicle hours) of total delay associated with
  work zones by X percent over Y years.
• Increase the rate of on-time completion of construction projects to X percent within Y years.
• Increase the percent of construction projects that employ night/off-peak
  work zones by X percent in Y years.

• Reduce the percent of vehicles traveling through work zone that are queued by X percent in Y years.
• Reduce the average and maximum length of queues, when present, by X percent over Y years.
• Reduce the average time duration (in minutes) of queue length greater than some threshold (e.g., 0.5 mile) by X percent in Y years.

• Reduce vehicle-hours of total delay in work zones caused by incidents
  (e.g., traffic crashes within or near the work zone).

• Increase the number of capital projects reviewed for regional construction coordination by X percent in Y years.
• Decrease the number of work zones on parallel routes/along the same corridor by X percent in Y years.
• Establish a work zone management system within X years to facilitate
  coordination of work zones in the region.

• Provide traveler information regarding work zones using variable message signs (VMS), 511, traveler information websites, and/or Web 2.0 technologies for at least X percent of work zones on major arterials, freeways, and transit routes over the next Y years.
• Provide travelers with information on multimodal alternatives to avoid work zones for at least X percent of work zones on major arterials, freeways, and transit routes over the next Y years.
• Provide work zone information (for upcoming and ongoing construction projects) to all impacted businesses, or tenants of business centers, with X employees or more by year Y.

• Increase customer satisfaction with region’s work zone management by
  X percent over Y years.