Office of Operations
21st Century Operations Using 21st Century Technologies

Targeted Work Zone Engagement Framework Guidance Document

Printable version [PDF 3.0 MB]
You may need the Adobe® Reader® to view the PDFs on this page.
Contact Information: Operations Feedback at OperationsFeedback@dot.gov

U.S. Department of Transportation - Federal Highway Administration (logo)

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590
ops.fhwa.dot.gov

December 2018
FHWA-HOP-18-081



Table of Contents

[ Notice and Quality Assurance Statement ] [ Technical Report Documentation Page ] [ SI Modern Metric Conversion Factors ]

Chapter 1. Introduction
No Value Why Is it Needed?
No Value How Does it Work?
No Value What are the Benefits?
No Value Guidance Document Organization
Chapter 2. The Targeted Work Zone Engagement Framework
No Value Problem Identification
No Value Goal Setting
No Value Strategy Awareness
No Value Strategy Selection
No Value Strategy Implementation
No Value Strategy Evaluation
No Value Evaluation Result Utilization
Chapter 3. Emphasis Areas, Goals, and Mitigation Strategies
Chapter 4. Resources
No Value Resources by Emphasis Area and Goal
No Value Resource Synopsis
No Value No Value Guidelines
No Value No Value Podcasts
No Value No Value Field Guides
No Value No Value Training – Instructor-Led
No Value No Value Training – Web-Based
No Value No Value Analytical Tools

List of Figures

Figure 1 Diagram. The Work Zone Targeted Engagement Framework.
Figure 2 Diagram. Step 1 – Problem identification.
Figure 3 Diagram. Step 2 – Goal setting.
Figure 4 Diagram. Step 3 – Strategy awareness.
Figure 5 Diagram. Step 4 – Strategy selection.
Figure 6 Diagram. Step 5 – Strategy implementation.
Figure 7 Diagram. Step 6 – Strategy evaluation.
Figure 8 Diagram. Step 7 – Evaluation result utilization.
Figure 9 Diagram. Sample Framework structure.

List of Tables

Table 1. Emphasis Area #1 – Mitigation strategies for consideration.
Table 2. Common goals associated with each emphasis area in the framework.
Table 3. Emphasis Area #2 – Mitigation Strategies for consideration by goal.
Table 4. Emphasis Area #3 – Mitigation strategies for consideration by goal.
Table 5. Emphasis Area #4 – Mitigation strategies for consideration by goal.
Table 6. Common goals and mitigation strategies associated with Emphasis Area #1.
Table 7. Common goals and mitigation strategies associated with Emphasis Area #2.
Table 8. Common goals and mitigation strategies associated with Emphasis Area #3.
Table 9. Common goals and mitigation strategies associated with Emphasis Area #4.
Table 10. Emphasis Area 1 – Quantitative or qualitative strategies and available resources by strategy.
Table 11. Emphasis Area 2 – Work Zone Design, Driver Safety, and Worker Safety (Not Goal Specific).
Table 12. Emphasis Area 2 – Work zone design, driver safety, and worker safety (goal 1, mitigation strategies 1 to 4).
Table 13. Emphasis Area 2 – Work zone design, driver safety, and worker safety (goal 1, mitigation strategies 5 to 8).
Table 14. Emphasis Area 2 – Work zone design, driver safety, and worker safety (goal 1, mitigation strategies 9 to 11).
Table 15. Emphasis Area 2 – Work zone design, driver safety, and worker safety (goal 2).
Table 16. Emphasis Area 2 – Work zone design, driver safety, and worker safety (goal 3).
Table 17. Emphasis Area 2 – Work zone design, driver safety, and worker safety (goal 4).
Table 18. Emphasis Area 2 – Work zone design, driver safety, and worker safety (goal 5).
Table 19. Emphasis Area 2 – Work zone design, driver safety, and worker safety (goal 6).
Table 20. Emphasis Area 2 – Work zone design, driver safety, and worker safety (goal 7).
Table 21. Emphasis Area 2 – Work zone design, driver safety, and worker safety (goal 8).
Table 22. Emphasis Area 3 – Congestion and traffic management plan (goal 1, mitigation strategies 1 to 3).
Table 23. Emphasis Area 3 – Congestion and traffic management plan (goal 1, mitigation strategies 4 to 6).
Table 24. Emphasis Area 3 – Congestion and traffic management plan (goal 2).
Table 25. Emphasis Area 3 – Congestion and traffic management plan (goal 3).
Table 26. Emphasis Area 3 – Congestion and traffic management plan (goal 4, mitigation strategies 1 to 3).
Table 27. Emphasis Area 3 – Congestion and traffic management plan (goal 4, mitigation strategies 4 to 6).
Table 28. Emphasis Area 3 – Congestion and traffic management plan (goal 5).
Table 29. Emphasis Area 3 – Congestion and traffic management plan (goal 6).
Table 30. Emphasis Area 4 – Road user complaints and negative feedback to work zones (goal 1).
Office of Operations