Build Smart, Build Steady: Winning Strategies for Building Integrated Corridor Management Over Time

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Contact Information: Operations Feedback at OperationsFeedback@dot.gov

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

FHWA-HOP-19-039

July 2019

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Table of Contents

[ Notice and Quality Assurance Statement ] | [ Technical Report Documentation Page ] | [ List of Acronyms ]

Executive Summary
Chapter 1. Introduction
	Background
	Purpose of this Document
	How to Use this Document
	Key References
	Organization of this Document
Chapter 2. ICM Maturity Assessment
	Summary of ICM Stakeholder Arrangements
	Overview of ICM Capability Maturity Model
	Adapted ICM Implementation Process
	Exercise on Applying ICM-CMM
	Next Steps
Chapter 3. Getting Started in ICM - Key First Steps
	Building ICM Capability
	Strategic Planning Exercise for Early Deployers
	Next Steps
Chapter 4. Building on Success - Maturing into a Durable Capability
	Creating a Durable ICM Deployment
	Strategic Planning Exercise for Durable ICM Deployers
	Next Steps
Chapter 5. Pioneering New ICM Modes of Operation
	Third-Party Operational Models
	Readiness for Third-Party Operations
	Motivation for Third-Party Operations
	Deliberating the Suitability of Third-Party Operations
	Strategic Planning Exercise for Transformative ICM Deployers
Chapter 6. Overcoming ICM Challenges and Conclusions
	Top 10 ICM Challenges When Deploying ICM Over Time
References

List of Figures

Figure 1	Chart. Utilizing Primer Contents to Build Smart, Build Steady (Source: FHWA)
Figure 2	Chart. ICM Capability Maturity Model (CMM) (Source: FHWA)
Figure 3	Chart. Adapted ICM Implementation Process (Source: NCHRP)
Figure 4	Chart. Transitioning to a Third Party ICM Operator Model (Source: FHWA)

List of Tables

Table 1	High-Level Summary of Institutional Arrangements
Table 2	High-Level Summary of Operational Arrangements
Table 3	High-Level Summary of Technical Arrangements
Table 4	Potential ICM Task Forces