Organizing for TSMO
Case Study 2: Systems and Technology – Utilizing ITS Architecture to Advance TSMO

Technical Report Documentation Page

15. Supplementary Notes Joseph Gregory (FHWA - HOTM)
1. Report No. FHWA-HOP-19-064	2. Government Accession No.	3. Recipient's Catalog No.
4. Title and Subtitle Organizing for TSMO - Case Study 2: Systems and Technology - Utilizing ITS Architecture to Advance Transportation Systems Management and Operations		5. Report Date July 22, 2019
		6. Performing Organization Code:
7. Author(s) Lacey Atkins, Olivia R. Brey, Austin Hoekstra, Charles R. Lattimer		8. Performing Organization Report No.
9. Performing Organization Name and Address Atkins North America, Inc. 482 South Keller Rd. Orlando, FL 32810		10. Work Unit No.
		11. Contract or Grant No. DTFH6116D00048/0001
12. Sponsoring Agency Name and Address United States Department of Transportation Federal Highway Administration 1200 New Jersey Ave. SE Washington, DC 20590		13. Type of Report and Period Covered
		14. Sponsoring Agency Code HOP
16. Abstract Given the varying stages of TSMO adoption and advancement, the Federal Highway Administration identified the need for case studies to provide examples of common challenges and best practices for transportation agencies to learn from each other. This is one of 12 case studies developed to support organizing for TSMO. This case study focuses on how applying the systems and technology component of TSMO can improve operations and help reduce challenges faced by agencies. Four agencies with mature systems and technology programs within their TSMO programs were interviewed: Oregon Department of Transportation (ODOT), Georgia Department of Transportation (GDOT), Ohio Department of Transportation (OhioDOT), and Utah Department of Transportation (UDOT). Each agency provided information on how they managed systems and technology challenges, their lessons learned, and the next steps to continually improve these efforts
17. Key Words Capability Maturity Model, Transportation Systems Management and Operations, reliability, ITS, Architecture, Technology, Systems	18. Distribution Statement No restrictions. This document is available to the public through the National Technical Information Service, Springfield, VA 22161. http://www.ntis.gov
19. Security Classification (of this report) Unclassified	20. Security Classification (of this page) Unclassified	21. No of Pages 32	22. Price

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