Organizing for TSMO
Case Study 6: Collaboration - Partnering for Traffic Incident Management

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Contact Information: Operations Feedback at OperationsFeedback@dot.gov

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

FHWA-HOP-19-068

July 2019

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Table of Contents

[ Notice and Quality Assurance Statement ] | [ Technical Report Documentation Page ] | [ List of Abbreviations and Acronyms ]

• Executive Summary
• Chapter 1 - Introduction
  • Purpose of Case Studies
  • Identified Topics of Importance
  • Interviews
  • Description of Collaboration
• Chapter 2 - Best Practice Examples
  • AZTech
  • Georgia Department of Transportation (GDOT)
  • Transportation Operations Coordinating Committee (TRANSCOM)
  • Maryland Department of Transportation State Highway Administration (MDOT SHA)
  • Tennessee Department of Transportation (TDOT)
• Chapter 3 - Summary
• References

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List of Figures

• Figure 1. Chart. Four Levels of Maturity
• Figure 2: Photo. ARIS Tactical Dashboard
• Figure 3. Photo. Regional TIM Team Meeting
• Figure 4. Photo. Regional Conditions Map
• Figure 5: Chart. Photo. TIM Training Facility

List of Tables

• Table 1. Interview Participants and Agencies