Organizing for TSMO
Case Study 9: State Department of Transportation Examples 1 of 2

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Contact Information: Operations Feedback at OperationsFeedback@dot.gov

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

FHWA-HOP-19-071

July 2019

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TABLE OF CONTENTS

[ Notice and Quality Assurance Statement ] | [ Technical Report Documentation Page ] | [ List of Abbreviations and Acronyms ]

• Executive Summary
• Chapter 1 - Introduction
  • Purpose of Case Studies
  • Identified Topics of Importance
  • Interviews
  • Description of State DOTs
• Chapter 2 - Best Practice Examples
  • Maryland Department of Transportation State Highway Administration (MDOT SHA)
  • Tennessee Department of Transportation (TDOT)
• Chapter 3 - Summary
• References

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List of Figures

• Figure 1. Chart. Four Levels of Maturity
• Figure 2: Image. MDOT SHA 2018 TSMO Strategic Plan
• Figure 3. Image. MDOT SHA TSMO Master Plan Components
• Figure 4. Chart. MDOT SHA TSMO Organizational Structure
• Figure 5: Diagram. Screenshot of the TSMO Website
• Figure 6. Chart. Congestion Relief Decision Making Process
• Figure 7: Chart. MDOT SHA TSMO Master Plan Priority Process
• Figure 8. Chart. Agencies Involved in Integrated Corridor Management Committee

List of Tables

• Table 1. Interview Participants and Agencies