Organizing for TSMO
Case Study 12: Border Crossings

References

Information for use in this case study was gathered from sources noted throughout the report together with the following web sites:

• FHWA's What is Transportation Systems Management and Operations (TSMO)?
  • https://ops.fhwa.dot.gov/tsmo
• AASHTO's TSMO Guidance
  • http://www.aashtotsmoguidance.org/
• FHWA's Organizing and Planning for Operations
  • https://ops.fhwa.dot.gov/plan4ops/
• FHWA's Organizing for Operations Resources
  • https://ops.fhwa.dot.gov/plan4ops/focus_areas/organizing_for_op.htm
• FHWA's Organizing for Reliability - Capability Maturity Model Assessment and Implementation Plans
  • https://ops.fhwa.dot.gov/docs/cmmexesum/sec1.htm
• FHWA's Creating an Effective Program to Advance Transportation Systems Management and Operations, Primer
  • https://ops.fhwa.dot.gov/publications/fhwahop12003/index.htm
• FHWA's Improving Transportation Systems Management and Operations - Capability Maturity Model Workshop White Paper - Systems and Technology
  • https://ops.fhwa.dot.gov/docs/cmmwhitepapers/systech/sec1.htm
• Additional SHRP2 Resources
  • https://www.fhwa.dot.gov/goshrp2/
• Whatcom Council of Governments
  • http://wcog.org/
• Niagara International Transportation Technology Coalition
  • http://www.nittec.org

Table 1. Interview Participants and Agencies

Agency	Whatcom Council of Governments (WCOG)	Niagara International Transportation Technology Coalition (NITTEC)
Agency Representative Name:	Hugh Conroy	Athena Hutchins
Agency Representative Title:	Director of Planning	Executive Director
Agency Representative Email:	hugh@wcog.org	ahutchins@nittec.org
Interview Date:	May 23, 2018	May 29, 2018