Integrating Computer-Aided Dispatch Data with Traffic Management Centers
Foreword
The Federal Highway Administration’s (FHWA) Office of Operations has actively engaged in the national deployment of Traffic Incident Management (TIM) programs since the office was deployed. TIM programs can improve coordination, communications, and effectiveness of the various agencies—departments of transportation (DOTs), law enforcement, fire, tow operators, emergency medical services providers, and public works departments—as they respond to roadway incidents. The use of Computer-Aided Dispatch (CAD) by those agencies is integrated between police and traffic management centers, then potentially other responder agencies can provide several benefits that can enhance mitigation of roadway incidents. This Primer describes how integrating data from law enforcement and public safety CAD systems with transportation operating systems can improve incident response, help to save responder lives, and improve safety for travelers on the network.
Notice
This document is disseminated under the sponsorship of the U.S. Department of Transportation in the interest of information exchange. The U.S. Government assumes no liability for the use of the information contained in this document. This report does not constitute a standard, specification, or regulation.
The U.S. Government does not endorse products or manufacturers. Trademarks or manufacturers’ names appear in this report only because they are considered essential to the objective of the document.
Quality Assurance Statement
The Federal Highway Administration (FHWA) provides high-quality information to serve government, industry, and the public in a manner that promotes public understanding. Standards and policies are used to ensure and maximize the quality, objectivity, utility, and integrity of its information. The FHWA periodically reviews quality issues and adjusts its programs and processes to ensure continuous quality improvement.
Non-Binding Contents
Except for the statutes and regulations cited within, the contents of this document do not have the force and effect of law and are not meant to bind the public in any way. This document is intended only to provide information and clarity to the public regarding existing requirements under the law or Agency policies. This document is not legally binding in its own right and will not be relied upon by the Department as a separate basis for affirmative enforcement action or other administrative penalty.
Technical Report Documentation Page
1. Report No.
FHWA-HOP-20-064 |
2. Government Accession No. |
3. Recipient’s Catalog No. |
4. Title and Subtitle
Integrating Computer-Aided Dispatch Data with Traffic Management Centers |
5. Report Date
February 2021 |
6. Performing Organization Code
|
7. Author(s)
Lisa Burgess, Amy Garinger (Kimley-Horn); Grady Carrick (Enforcement Engineering, Inc.) |
8. Performing Organization Report No. |
9. Performing Organization Name and Address
Under contract to:
Cambridge Systematics, Inc.
101 Station Landing, Suite 410
Medford, MA 02155 |
10. Work Unit No. (TRAIS)
|
11. Contract or Grant No.
DTFH61-16-D-00051/693JJ319F000293 |
12. Sponsoring Agency Name and Address
U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590 |
13. Type of Report and Period Covered
Final Report |
14. Sponsoring Agency Code
HOP |
15. Supplementary Notes |
16. Abstract
This Primer describes how integrating data from law enforcement and public safety computer-aided dispatch systems with transportation operating systems can improve incident response, help to save responder lives, and improve safety for travelers on the network. It presents several successful case studies of data sharing partnerships that have resulted in improved operational information as well as improved decision-making data for travelers. The Primer presents several practices that have advanced data sharing relationships between public safety agencies and transportation operating agencies. |
17. Key Words
Computer-aided dispatch, traffic management center, traffic incident management, Traffic Incident Management performance measures |
18. Distribution Statement
No restrictions. |
19. Security Classif. (of this report)
Unclassified |
20. Security Classif. (of this page)
Unclassified |
21. No of Pages
60 |
22. Price
N/A |
Reproduction of completed pages authorized
SI (Modern Metric)
Approximate Conversions to SI Units
Symbol |
When You Know |
Multiply By |
To Find |
Symbol |
Length |
in |
inches |
25.4 |
millimeters |
mm |
ft |
feet |
0.305 |
meters |
m |
yd |
yards |
0.914 |
meters |
m |
mi |
miles |
1.61 |
kilometers |
km |
Area |
in2 |
square inches |
645.2 |
square millimeters |
mm2 |
ft2 |
square feet |
0.093 |
square meters |
m2 |
yd2 |
square yard |
0.836 |
square meters |
m2 |
ac |
acres |
0.405 |
hectares |
ha |
mi2 |
square miles |
2.59 |
square kilometers |
km2 |
Volume |
fl oz |
fluid ounces |
29.57 |
milliliters |
mL |
gal |
gallons |
3.785 |
liters |
L |
ft3 |
cubic feet |
0.028 |
cubic meters |
m3 |
yd3 |
cubic yards |
0.765 |
cubic meters |
m3 |
NOTE: volumes greater than 1000 L shall be shown in m3 |
Mass |
oz |
ounces |
28.35 |
grams |
g |
lb |
pounds |
0.454 |
kilograms |
kg |
T |
short tons (2000 lb) |
0.907 |
megagrams (or "metric ton") |
Mg (or "t") |
Temperature (exact degrees) |
°F |
Fahrenheit |
5 (F-32)/9 or (F-32)/1.8 |
Celsius |
°C |
Illumination |
fc |
foot-candles |
10.76 |
lux |
lx |
fl |
foot-Lamberts |
3.426 |
candela/m2 |
cd/m2 |
Force and Pressure or Stress |
lbf |
poundforce |
4.45 |
newtons |
N |
lbf/in2 |
poundforce per square inch |
6.89 |
kilopascals |
kPa |
Conversion Factors
Approximate Conversions from SI Units
Symbol |
When You Know |
Multiply By |
To Find |
Symbol |
Length |
mm |
millimeters |
0.039 |
inches |
in |
m |
meters |
3.28 |
feet |
ft |
m |
meters |
1.09 |
yards |
yd |
km |
kilometers |
0.621 |
miles |
mi |
Area |
mm2 |
square millimeters |
0.0016 |
square inches |
in2 |
m2 |
square meters |
10.764 |
square feet |
ft2 |
m2 |
square meters |
1.195 |
square yards |
yd2 |
ha |
hectares |
2.47 |
acres |
ac |
km2 |
square kilometers |
0.386 |
square miles |
mi2 |
Volume |
mL |
milliliters |
0.034 |
fluid ounces |
fl oz |
L |
liters |
0.264 |
gallons |
gal |
m3 |
cubic meters |
35.314 |
cubic feet |
ft3 |
m3 |
cubic meters |
1.307 |
cubic yards |
yd3 |
Mass |
g |
grams |
0.035 |
ounces |
oz |
kg |
kilograms |
2.202 |
pounds |
lb |
Mg (or "t") |
megagrams (or "metric ton") |
1.103 |
short tons (2000 lb) |
T |
Temperature (exact degrees) |
°C |
Celsius |
1.8C+32 |
Fahrenheit |
°F |
Illumination |
lx |
lux |
0.0929 |
foot-candles |
fc |
cd/m2 |
candela/m2 |
0.2919 |
foot-Lamberts |
fl |
Force and Pressure or Stress |
N |
newtons |
02.225 |
poundforce |
lbf |
kPa |
kilopascals |
0.145 |
poundforce per square inch |
lbf/in2 |