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Organizing for TSMO
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| 1. Report No. FHWA-HOP-19-069 |
2. Government Accession No. | 3. Recipient's Catalog No. | |
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| 4. Title and Subtitle Organizing for TSMO - Case Study 07: Integrating the Capability Maturity Model into Agency Processes |
5. Report Date July 19, 2019 |
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| 6. Performing Organization Code: | |||
| 7. Author(s) Lacey Atkins, Olivia R. Brey, Austin Hoekstra, Charles R. Lattimer |
8. Performing Organization Report No. | ||
| 9. Performing Organization Name and Address
Atkins North America, Inc. |
10. Work Unit No. | ||
| 11. Contract or Grant No. DTFH6116D00048/0001 |
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| 12. Sponsoring Agency Name and Address
United States Department of Transportation |
13. Type of Report and Period Covered | ||
| 14. Sponsoring Agency Code HOP |
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| 15. Supplementary Notes Joseph Gregory (FHWA - HOTM) |
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| 16. Abstract Given the varying stages of TSMO adoption and advancement, the Federal Highway Administration identified the need for case studies to provide examples of common challenges and best practices for transportation agencies to learn from each other. This is one of 12 case studies developed to support organizing for TSMO. This case study focuses on how integrating the capability maturity model (CMM) can improve TSMO program planning and enhance continuous improvement. Four agencies were interviewed to discuss their progress with integrating the CMM: Texas Department of Transportation (TxDOT), Washington State Department of Transportation (WSDOT), California Department of Transportation (Caltrans), and North Carolina Department of Transportation (NCDOT). Each agency provided information on their lessons learned and the next steps to continually improve these efforts. |
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| 17. Key Words Capability Maturity Model, Transportation Systems Management and Operations, reliability |
18. Distribution Statement No restrictions. This document is available to the public through the National Technical Information Service, Springfield, VA 22161. http://www.ntis.gov |
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| 19. Security Classification (of this report) Unclassified |
20. Security Classification (of this page) Unclassified |
21. No of Pages 26 |
22. Price |
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United States Department of Transportation - Federal Highway Administration |
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